Privacy and Security Statement
SendTelegram.com is committed to safeguarding your privacy online. Please read the
following policy to understand how your personal information will be
treated as you make full use of our many offerings. This policy may
change from time to time so please check back periodically.
This privacy statement applies specifically to the SendTelegram.com service.
Questions regarding this statement should be directed to
The Internet is an amazing tool. It has the power to change the way we
live, and we're starting to see that potential today. With only a
few mouse-clicks, you can follow the news, look up facts, buy goods
and services, and communicate with others from around the world-even
people you might never have met.
It's important to SendTelegram.com to help its customers retain their privacy when
they take advantage of all that SendTelegram.com has to offer.
What this means to you is, we are committed to protecting your privacy
and developing technology that gives you the most powerful, safe, online
experience that you can get anywhere.
We adhere to the highest
standards of confidentiality and security. Your telegrams are handled in a
private, secure fashion by
experienced, bonded professionals. The confidentiality of telegram processing is
our major concern.
According to the rules, standardized by the International
Union and the International
Telegraph and Telephone
Consultative Committee, your telegrams are filed for a limited time
(namely 30 days),
in order to ensure proper delivery, communication with delivery agents, prompt support
inquiries by users,
and possible disputes.
Your privacy is protected and enforced under
strict mail privacy laws. In fact, postal privacy laws are sometimes stricter than
most civil laws.
- Each is forbidden by law from revealing a (telegram) P.O. Box holder's
phone number, or any other information. NO ONE WILL EVER KNOW
YOUR ACTUAL PHYSICAL ADDRESS unless you disclose it yourself in the text of your
- The information requested is for
our files only and can only be given to a law enforcement agency in the event
of a formal inquiry. Formal inquisitions may take several months and your
information remains confidential during the entire process.
Every user of SendTelegram.com is free to send single telegrams without
registration or register and obtain a SendTelegram.com Service account.
Because your privacy is important to us, SendTelegram.com operates
service accounts by the following principles:
SendTelegram.com explicitly asks when it needs information that personally
identifies you ("Account Information"). SendTelegram.com asks
for your first and last name, [business name,] postal address, and e-mail.
You may update this information at any time from within your
service account by writing to firstname.lastname@example.org.
Your Profile Information is used only for the goals of forwarding
incoming telegrams, sending non-delivery notices, contacting you in case
your e-mail address doesn't
function - as it is defined in the international standards for telegraphic
SendTelegram.com keeps all of your Profile Information private and does
not share it with any third parties. SendTelegram.com will not disclose your
Profile Information unless acting under a good faith belief that such
action is necessary to: (1) conform to legal requirements or comply with
legal process; (2) protect and defend the rights or property of
SendTelegram.com; (3) enforce the SendTelegram.com Terms of Service; or
(4) act to protect the interests of its members or others.
SendTelegram.com will not send you any unsolicited information, including e-mail,
except as mentioned below. New users will receive a SendTelegram.com welcome
letter explaining the features provided by the service. Under exigent
circumstances, SendTelegram.com may be required to send you information
about the service or your account, but SendTelegram.com will not send you
unsolicited e-mail regarding any commercial offers or advertisements at any time.
If at any time you believe that SendTelegram.com has not adhered to these
principles, please notify us by e-mail at
and we will use all commercially reasonable efforts to promptly determine
and correct the problem.
Credit card processing
SendTelegram.com is a PayPal Verified Merchant.
As we decided in 1997 to outsource credit card acceptance, all on-line transactions
are performed by our major credit card processor - PayPal, Inc.
SendTelegram.com doesn't handle, process or store any credit card information of
the customers. Every customer is forwarded directly to SSL secured
processing server of PayPal. Information exchange between
SendTelegram.com and PayPal is limited to general transaction
logging, processed amounts and basic identification information.
Below you will find specific security information, concerning
PayPal and credit card processing.
The most critical facet of electronic commerce on the Internet is security. Consumers are
spending more and more money on-line, but they require constant reassurance that their
transactions are secure and that their credit information is safe. PayPal goes to great
lengths to protect transaction data and to create the level of comfort desired by your customers.
We will not divulge all of our security measures, but we will provide you with some common
information about the security of our system. All aspects of our system have been thoroughly
investigated and certified by 4 different banks' security personnel over the past two years.
Our methods combine the best of traditional electronic transaction security, the most
sophisticated TCP/IP network and Internet Web security, and a customized extended security
and risk management suite built on our experience. No other real time Internet
processing system offers our levels of consumer and merchant comfort.
- Secure Web Server
PayPal employs the Netscape Enterprise Server using SSL (secure socket layering)
encryption for the secure exchange of data between your customers and the PayPal
system. The system supports both 40bit and 128bit SSL encryption on virtually all browsers.
- Proxy Firewall
The PayPal transaction system resides behind a dedicated Firewall
running on redundant Solaris based Dell servers. This protects the PayPal transaction
system and the data passing through.
- No Saved Credit Card Numbers
The PayPal transaction system passes the credit card information through its
system, but does not retain any credit card numbers. Once the transaction is completed the
transaction information (without card numbers) is stored in our SQL database. Only in our
offline and offsite accounting server do we retain the entire transaction
record. This provides zero targets
for potential hackers.
- No Transmitted Credit Card Numbers
The nature of the PayPal system means that you never need to ask your clients
for their credit card information. Only PayPal receives this information. This
removes your concerns and your customers' concerns regarding the security of credit card
numbers after the transaction.
- Private Processing Network
Once PayPal receives all required information from your customer, the transaction
is processed with the banks over private digital lines, not back out over
- PayPal's Risk Management System
The PayPal transaction system provides many other elements of security and risk
management as part of basic service including protection against fraudulent credit card
number generators, 'Web Page Hacking' to alter prices, redundant accidental transactions,
and much much more.
SendTelegram.com is a full satisfaction merchant. If for any reason you are
not completely satisfied with the service provided, we will refund 100%
of the payment. Write to
If you have questions about this policy, please e-mail us at